it’s one thing to reject. okay, whatever. but this person, that wasn’t enough. he took it upon himself to persuade her that she was a fraud and a liar, self evidently, surely she had to acknowledge. 1/
if he prejudged her, okay. he could have just gently said it’s his job to be certain a person won’t overstay and she seems very nice but he just can’t quite be certain, i’m so sorry. 2/