@lauren what we need is information microfiduciaries, from users perspective one-stop, but at an industry level multiple and competitive.

doing all the basic consumer things is not a natural monopoly, and letting it become a site of rent seeking, surveillance, and poor quality has been a profound social error.

@lauren “average people” don’t go around griping about hypotheticals they don’t know they are missing. they certainly do gripe about how confusing, poor, and riddled with ads Google’s products have become. but questions of what should replace a bad situation must necessarily look beyond what consumers are griping about. it’s not consumer griping that drives our social preference for competition in general, it’s dynamic analysis beyond gripes and competitor interests.